This Self-Exclusion Policy (the Policy) applies to all players and users who access 77rp online gambling products and services. It sets out the options, procedures, and consequences of self-exclusion across the entire 77rp ecosystem. The purpose is to assist users who choose to restrict their gambling activity, to minimize harm, and to comply with applicable laws and the Company's General Terms and Conditions.
Self-exclusion means a formal request by a User to withdraw access to all 77rp gambling products for a defined period or permanently. The term Exclusion Period refers to the duration of that withdrawal. Reinstatement refers to the removal of the exclusion once the period has elapsed or a lifting request has been processed.
Users may request one of the following exclusion periods:
Requests may specify the effective date, which shall be no later than 24 hours after confirmation by 77rp, and in any case may be implemented immediately where practicable.
Upon receipt of a valid self-exclusion request, 77rp will implement access restrictions across all its gambling products and services within 24 hours, and will maintain the exclusion for the duration stated. The user will be blocked from accessing 77rp accounts, placing bets, and making deposits. Additionally, the policy will apply to all current and future accounts operated by the User within the 77rp ecosystem. Attempts to circumvent the exclusion will be treated as a material breach of the General Terms and Conditions.
During an active exclusion, the User:
For temporary exclusions, access shall be restored automatically at the end of the specified period. The User may request earlier restoration by contacting Support; 77rp reserves the right to verify identity and to impose a waiting period of up to 24 hours prior to reinstatement. For permanent exclusions, reinstatement requires a formal reinclusion request processed by 77rp, including a mandatory cooling-off period of not less than 7 days. Reinstatement is not guaranteed and is at the sole discretion of 77rp after completion of verification.
77rp will process personal data to administer self-exclusion in accordance with applicable privacy laws and the Company's Privacy Policy. Data collected includes identifying information, exclusion duration, and the channels used to implement restrictions. Data will be stored securely and retained only for as long as necessary to enforce the exclusion and to comply with anti-money laundering and responsible gambling obligations.
Self-exclusion operates in tandem with other responsible gambling tools offered by 77rp. The Company may offer additional restrictions or risk-limiting measures to support user welfare. Users are encouraged to seek support services and, where applicable, to engage with cooling-off resources provided by 77rp.
77rp may amend this Policy in line with changes to the General Terms and Conditions. Any material change will be communicated to users with at least two weeks' notice before the changes take effect, and users may discontinue using products and services if they do not accept the updated terms.
To initiate a self-exclusion or to discuss lifting or adjusting an existing exclusion, contact 77rp Support via the available 24/7 channels. The Support team will verify the request and respond in writing within a reasonable timeframe consistent with regulatory obligations.
