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Responsible Gaming Policy

Policy Overview

77rp is committed to promoting responsible gaming. This Responsible Gaming Policy governs the use of 77rp services and sets out the tools, processes and support measures available to players to manage gambling activity, mitigate risk and seek assistance if needed.

Definitions

  • Account means the unique profile opened by a player to access 77rp services.
  • Self-exclusion means a voluntary restriction whereby the player excludes themselves from access to all 77rp gambling services for a defined period.
  • Cooling-off period means a temporary pause on activity intended to reassess gambling behaviour and decision-making.
  • Personal limits are configurable spending and time controls that a player may establish and amend within their account.
  • Reality Check refers to automated reminders regarding time spent and money wagered during play.
  • Minor indicates any person under the legal age to gamble in the relevant jurisdiction.

Commitment to Responsible Gaming

77rp undertakes to provide a secure, fair and controlled gaming environment. We monitor for indicators of problematic gambling and offer tools and support to assist players in maintaining voluntary control. Marketing communications are tailored to avoid encouraging excessive play. We implement age verification and ensure compliance with applicable laws and licensing requirements.

Personal Limits and Spending Controls

Players may configure the following limits within their account to manage gambling activity:

  • Deposit limit on a daily, weekly or monthly basis.
  • Loss limit on a daily, weekly or monthly basis.
  • Wager limit on a daily, weekly or monthly basis.
  • Session limit governing the duration of a playing session.

Limit adjustments follow these rules: a decrease takes effect immediately; an increase requires a confirmation step by email and the previous limit of the same type must have expired before the higher limit becomes effective. More permissive limits become active after a seven (7) day cooling-off period from the date of adjustment.

Cooling-Off, Time-Outs and Self-Exclusion

Cooling-off: Players may activate a cooling-off period for a defined duration. During cooling-off, deposits are blocked and access to promotional offers is restricted. The cooling-off period starts immediately and ends automatically at the end of the chosen duration.

Time-Out: Players may apply a time-out for defined intervals, including 24 hours, one week, one month, or two months. During a time-out the account remains in a restricted state in accordance with withdrawal terms and balance access is governed by applicable processing rules.

Self-exclusion: A period of six months to five years during which access to all 77rp gambling services is blocked and marketing communications are paused. During self-exclusion, the player shall not create a new account. Any attempt to circumvent the exclusion may result in permanent account ban. Self-excluded accounts may be reopened only after the expiry of the exclusion period and a subsequent cooling-off period of twenty-four (24) hours following a request for reconsideration. While self-excluded, open bets remain subject to applicable settlement rules and remaining balances may be withdrawn in accordance with verification requirements.

Reality Check

77rp provides Reality Check reminders to support informed decision-making. Reminders may be configured to appear at regular intervals and display current balance and time spent. The reminders are informational and do not block play unless a specific policy or limit is triggered.

Minors Protection

77rp prohibits participation by anyone under the age of 18. Age verification is required during registration and ongoing compliance checks are conducted to prevent underage access. We rely on players and guardians to support protective measures, and we provide tools and guidance to limit access where appropriate.

Assistance and Support

Players seeking help should contact 77rp support. We provide guidance on setting limits, initiating self-exclusion, cooling-off, or account closure. If a player requests withdrawal of remaining funds during or after self-exclusion, support will assist in processing the withdrawal in accordance with applicable verification and regulatory requirements.

Indicators of Problem Gambling and Responsible Practices

  • Preoccupation with gambling and prioritising it over other activities.
  • Increasing stake sizes or chasing losses to recover previous bets.
  • Difficulty stopping gambling despite negative consequences.
  • Lying about time or money spent on gambling; hiding activity from family or friends.
  • Borrowing money to gamble or to repay gambling debts.

External Resources and Support

77rp acknowledges independent organizations that provide counselling, treatment and support for problem gambling. We provide information on how to access these resources and encourage players to seek professional help when needed.

Data Protection and Privacy

Personal data collected for responsible gaming tools will be processed in accordance with 77rp privacy and data protection policies and applicable laws. Players may exercise rights of access, correction or deletion as provided by our policies.

Policy Review and Contact

This policy is reviewed periodically. For questions about responsible gaming tools, limit adjustments, self-exclusion, or account closure, please contact support at 77rp. We will provide timely responses and update players on policy changes as required by regulatory obligations.

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